Last Updated: May 20, 2026
Effective Date: May 20, 2026
Welcome to BrickAgain. Your privacy is important to us. This Privacy Policy explains how BrickAgain collects, uses, stores, and protects your information when you visit our website, place an order, sign a rental agreement, or use our rental services.
By using BrickAgain’s website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to operate our business, fulfill rentals, communicate with customers, process payments, verify renters, and protect BrickAgain and our customers.
Personal Information
We may collect personal information when you place an order, complete a rental agreement, contact us, or use our services, including:
– Full name
– Email address
– Phone number
– Billing address
– Delivery address
– Rental history
– Communications with BrickAgain
– Government-issued photo ID information, when required for rental verification
Government-Issued Photo ID
BrickAgain may request to view or record information from a valid government-issued photo ID to verify identity, age, and rental eligibility.
If BrickAgain records ID information, it will be used only for rental verification, fraud prevention, recovery of non-returned sets, fee collection, dispute resolution, and other legitimate business or legal purposes.
Payment Information
Payments are processed securely through Square. BrickAgain does not store full credit or debit card numbers.
Square may store payment information on file to support rentals and authorized charges, including rental fees, delivery/pickup fees, BrickAgain Disassembly Service fees, Unplanned Built/Unsorted Return Fees, late fees, missing or damaged pieces, and non-returned sets, in accordance with our Terms of Service and Rental Agreement.
Usage and Technical Information
We may automatically collect certain information when you visit our website, including:
– IP address
– Browser type
– Device type
– Operating system
– Pages visited
– Time spent on the site
– Referral source
– General location information based on IP address
This information may be used for analytics, website performance, fraud prevention, security, and improving our services.
2. How We Use Your Information
BrickAgain may use your information to:
– Process rental orders
– Prepare, deliver, ship, or recover rented sets
– Verify renter identity and eligibility
– Communicate about rentals, returns, fees, availability, and customer support
– Process payments and authorized charges
– Enforce our Terms of Service and Rental Agreement
– Track rental history and customer account status
– Inspect, document, and resolve missing, damaged, late, or non-returned rentals
– Prevent fraud, chargebacks, abuse, or misuse of BrickAgain services
– Improve our website, services, pricing, and customer experience
– Comply with legal obligations
3. How We Share Information
BrickAgain does not sell your personal information.
We may share limited information with trusted third parties when necessary to operate our business, including:
– Payment processors, such as Square
– Website, hosting, form, or order management providers
– Delivery or shipping providers, when applicable
– Email, communication, or customer support tools
– Legal, insurance, accounting, or collections support, if necessary
– Law enforcement or government authorities, if required by law or necessary to protect BrickAgain’s rights or property
We only share information as needed for legitimate business, legal, security, or operational purposes.
4. Payment Processing
All payment information is handled through Square or another payment processor used by BrickAgain.
BrickAgain does not store full card numbers. Payment processors may collect and store payment details according to their own privacy policies and security practices.
By renting from BrickAgain, you authorize payment information to be stored and used for charges permitted under the Rental Agreement and Terms of Service.
5. Data Retention
BrickAgain keeps personal information only as long as reasonably necessary for business, legal, tax, security, and rental record purposes.
Rental records, signed agreements, payment records, fee records, and communication history may be retained to resolve disputes, enforce agreements, track rental history, comply with tax or legal obligations, and protect BrickAgain from fraud or non-returned rentals.
Government-issued ID information, if recorded, will be kept only as long as reasonably necessary for verification, fraud prevention, dispute resolution, legal compliance, or recovery of non-returned property.
6. Data Security
BrickAgain takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no website, payment system, or electronic storage method is completely secure. By using BrickAgain’s services, you understand that information is provided at your own risk.
7. Cookies and Analytics
BrickAgain’s website may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, remember preferences, and help protect against fraud or abuse.
You may be able to disable cookies through your browser settings, but some website features may not work properly if cookies are disabled.
8. Children’s Privacy
BrickAgain rentals must be completed by an adult renter. BrickAgain does not knowingly collect personal information directly from children under 13.
If a minor uses a rented set, the adult renter is responsible for supervision, safe use, payment, and return of the set.
9. Your Choices
You may contact BrickAgain to request access to, correction of, or deletion of personal information we maintain about you.
BrickAgain may deny or limit requests when information must be retained for legitimate business, legal, tax, fraud prevention, dispute resolution, payment, or rental enforcement purposes.
10. Third-Party Links and Services
BrickAgain’s website or communications may contain links to third-party websites or services. BrickAgain is not responsible for the privacy practices, content, or security of third-party websites or services.
11. Updates to This Privacy Policy
BrickAgain may update this Privacy Policy from time to time. Updated versions will be posted on our website with a new “Last Updated” date.
Continued use of BrickAgain’s website or services after updates are posted constitutes acceptance of the revised Privacy Policy.
12. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact BrickAgain through the contact information provided on our website.